Hi FPT - Internet, Hỗ trợ 24/7 (MOD)

Hi FPT - SMART INTERNET CONTROL

Hi FPT application is considered as a smart control, a reliable companion that helps FPT customers manage the entire Internet, Television, Camera and other services anytime, anywhere according to their needs.

With the desire to become a smart assistant, a friend who understands and accompanies customers throughout the service usage process, Hi FPT constantly develops and optimizes features to bring the most satisfying experience to FPT customers.

MANAGE AND CONTROL INTERNET, TV, CAMERA SERVICES CONVENIENTLY

At Hi FPT application, customers can easily manage and control Modem and Wi-Fi devices remotely, schedule Internet usage according to personal needs and especially ensure connection safety, manage access content to protect family and children from potential risks in cyberspace.

When needing support, customers can create a request right on the application and receive priority service compared to other channels. Service and technical support requests sent from Hi FPT are always processed the fastest thanks to the automatic, optimized assignment system, helping customers have the best experience throughout the process of using FPT services.

Customers can easily monitor the service support process visually right on the application and evaluate the quality after being served. FPT always appreciates all comments from customers, so that we can continuously strive to improve and enhance service quality.

SWITCH SERVICES, UPGRADE BANDWIDTH EASILY WITH COUNTLESS EXCLUSIVE OFFERS

FPT customers can easily switch services, upgrade bandwidth, purchase additional equipment, sign or change contract information online and pay online with just a few simple steps on the application. When making transactions on Hi FPT, customers can enjoy countless exclusive offers from the ecosystem of FPT Corporation and its partners.

Hi FPT is also an application for accumulating and managing reward points under FPT's Loyalty Customer Program (FGold). FGold points can be used to purchase products and services within the FPT ecosystem and partners, or can be exchanged for fee vouchers to receive incentives during the payment process for services used.

INTEGRATING OPTIMAL TECHNOLOGY SOLUTIONS

With the orientation of digital transformation, pioneering customer care with technology, FPT aims for 100% of customer transactions to be performed online, procedures that previously had to be performed directly at the counter have now been put on Hi FPT, helping customers to easily perform and receive maximum and quick service without having to spend too much time and money.

Fast error detection and automatic processing technology from the system helps customers experience Internet services smoothly with transmission quality optimized regularly and continuously by FPT.

Install and use the Hi FPT application today, so that we can serve you best. For any questions and comments, please contact:

- Email: Hifpt@fpt.com
- Fanpage: Hi FPT
- Website: https://hi.fpt.vn
- Hotline: 1900 6600